Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • WB Online Store use of personal information that you may submit to WB Online Store through this Web site is governed by the WB Online Store Privacy Policy.

     

    We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only.  Your personal information is secured via SSL (Secure Socket Layer) Technology



  • Shipping & Delivery
  • At this time, WB Online Store ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, WB Online Store ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Return Policy
  •  

    This TopBrass padlock has been manufactured to last a lifetime. 

    Should it fail to perform due to a manufacturing defect, simply return the lock to:

     

    Wilson Bohannan Company 

    621 Buckeye Street

    Marion, Ohio  43302 

     

    We will, at our discretion, repair your lock or send you a new lock.

    Wilson Bohannan shall not be liable for any incidental or consequential damages resulting from the use of this lock.

     

    You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges.  We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.  We will only issue a refund to the credit card used at the time of checkout.  To initiate a refund or exchange please fill out the form on the Contact Us tab of this website.